Showing posts with label skype. Show all posts
Showing posts with label skype. Show all posts
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Is Skype Auto Recharge setting illegal?

Sunday, July 12, 2009

I am a regular skype user and found that its auto-recharge feature is annoying. Recently I found out that I am not the only one with this problem. Consider for example, this, this, this and this.

Auto recharge is of course a feature that can help many users. It can however, be illegal if it is entered into without the full informed consent of the consumer.

There is a part of the purchase page where we are supposed to tick the auto-recharge box. If this box is automatically ticked by skype, I think it will give a reason for either unconscionability challenge that may entitle consumer for liquidated damages or simply a violation of consumer protection laws.

Now, to answer the question of fact: Do you experience that skype auto recharge setting is 'by default'? Let me know your answer.